Note. When working with telephony methods, events of voximplant class can be used.
|OnExternalCallStart||The event handler is called whenever a user clicks a phone number in CRM object to initiate an outbound call.
To execute the event, go to Telephony > Telephony Settings and select your app in the Default number for outbound calls for an out.
|OnExternalCallBackStart||It is called when a visitor fills out a CRM form for callback. Your application shall be selected in the form settings as the line that to be used for a callback.
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