Bitrix24 Self-hosted administration

Effective coordination is essential for many businesses with multiple departments and offices, located in different cities or countries. Complex corporate structures inevitably create problems of mismanaged joint operations which require solutions that increase level of cooperation and integration.

Multiple Divisions module can be accessed only in the Bitrix24 On-Premise Enterprise edition.

This module allows for each branch, department or an office to have its own custom-designed account to host information, specifically related to this subdivision. Additionally, the main data of each division account (or just a site) will be shared with the main account. Employees can visit and communicate with the main account, their own subdivision account, and if the access is granted to them – other subdivision accounts. As a result, strong coordination is established between the main account and subdivision accounts.

Tools Access and Availability

As noted, data and communication tools are shared between main and subdivision accounts. These functions are divided into general and individual functions.

General functions available for all company accounts:

• Personal calendar, Tasks, Files, Photo Gallery and user messages ;
• Complete Employee section;
• Complete CRM section.

Division individual account features:

• Workgroups, Blogs (microblogs) and the user Feed;
• Company section;
• Documents section;
• Services section;
• Workgroups section.

General tools are accessible for everyone, but you can restrict the access to some of them.

Individual data and tools, however, are available only to the individual subdivision accounts, and sometimes can be accessed only by the main account administrators.

Data Storage

As a rule, main data bulk as well as the data backup are stored in one location on the main server. There is no need to buy Bitrix24 Enterprise Edition for all subdivisions of your company. For example, if your offices are located in two different countries – Bitrix24 On-Premise Enterprise with Multiple Divisions has to be purchased and deployed on a server in one selected country, only for your head office that hosts the main account.

When separate account (site) is created for a company department, its files are located in site’s root folder or subfolders. Multiple Divisions feature is based on the principles of Multiple Site in One Domain. Specifically, separation of sites by sub-catalogues is used to avoid the overlap in file structure.

How to Enable Multiple Divisions Module

Multiple Division is enabled via account's Configuration Wizard that will ask you to go through several steps to complete the creation of a subdivision account Start Configuration Wizard:

Multiple Divisions option can be selected on the 8th step:

After Configuration Wizard is successfully configured, new Add Division button will appear on the site’s panel. Now, you can add a new subdivision account.

Creating subdivision account

To create company subdivision, use Add Division button.

Effectively, it launches the same Configuration Wizard with the exception that on the step No.9 it is necessary to indicate the department for which the account is being created:

After the Configuration Wizard is successfully configured, subdivision account will open.

You can switch between accounts via:

• Go to Division command and My Company button

  

• or via menu:

  

Department demo data can also be deleted, by using Cleanup Wizard.

Subdivision account employees

User Groups govern the employee membership at the subdivision account. When the account is created, separate user groups are created for it automatically.

When you select a department in Configuration Wizard, the employees of selected department will be automatically attributed to the corresponding user group.

If new users are added to the company subdivision account after it was created, it is necessary to manually indicate the following for them:

• attribution to groups in the Groups tab at the user edit page

  

• and the department in the User tab at the user edit page: