Last Modified: 09.09.2021
Configuration is performed at the page Settings > System Settings >Module Settings > Bitrix24 Chat bots:
Note: When messaging encounters any issues, enable the option Allow longer wait time in the module's options.
Technical support chat messages setup
To simplify administrator and developer queries to Bitrix24 Technical Support, it's recommended to use Support for Bitrix24 On-premise editions chatbot. Enabling chat bot entails the following:
- Address, indicated in the Website public address field must be accessible via Internet.
- SSL certificate must be valid.
- Instance license must be active.