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Last Modified: 06.09.2021

Bitrix24 On-premise editions provide option to use telephony for solving operational objectives. Bitrix24 Telephony is implemented via the WebRTC technology allowing to make/receive calls directly from web browser.

How does Bitrix24 Telephony operates

This learning course section reviews specifics for Telephony feature setup for Bitrix24 On-premise. Interface and feature description is provided in the corresponding Helpdesk section.

Attention! Telephony operates with active license only. Also, SIP connector licenses and telephony payment are associated to the license number. Upon license upgrading or downgrading, old connections will become unavailable.

Prior to changing your product's edition license, disable rented or associated numbers or PBXs.



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