Documentation

Session

Scope: catalog Permissions to execute: for all

Methods for handling Open Channel session.

Method Description Available from version
imopenlines.session.start Starts a session.
imopenlines.session.join Connects to a session.
imopenlines.session.open Returns chat ID by USER_CODE.
imopenlines.session.mode.silent Enables and disables silent mode.
imopenlines.session.mode.pin Pins or unpins conversation for current agent.
imopenlines.session.history.get Gets session history.
imopenlines.session.head.vote Rates conversation by supervisor.
imopenlines.session.intercept Re-assigns a conversation from an agent to the current agent.
imopenlines.session.mode.pinAll Pins all conversations for current agent.
imopenlines.session.mode.unpinAll Unpins all conversations from current agents.



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