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The Bitrix24 Self-hosted system includes a license for 25 users. To increase the number of portal users, a license for the required number of users shall be purchased. The license may also be purchased for an unlimited number of users.

When acquiring licenses for additional users you will be given a coupon for the required number of portal users. Additional licenses (and coupons, accordingly) do not depend on the portal version.

If you already use the TeamPace or BizPace version, you can expand your portal features by upgrading the product. To do so, you need to acquire a coupon for upgrading to the version you need.


In order to have access to the latest product updates and technical support at all times, the coupon for extended technical support and updates must be acquired upon completion of the update availability period.

Having received the coupon, you need to activate it as follows:

  • Open the page SiteUpdate (Marketplace > Platform Update).
  • Go to the tab Activate coupon.

  • Enter the coupon in the relevant box and press Activate coupon.


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