Bitrix24 Bot Platform

Within IFRAME applications, you can use methods to open user dialogues or to manage window sizes. The following functions are provided to work with web-messenger:

• BX24.im.openMessenger - Open messenger window.
• BX24.im.openHistory - Open history window.
• BX24.im.callTo - Call to an internal number.
• BX24.im.phoneTo - Call to a telephone number.

Open messenger window

<script>>
    BX24.im.openMessenger('dialogId');
</script>

dialogId - Dialogue ID:

• userId or chatXXX - chat, where XXX - chat ID, it can be just a digit.
• sgXXX - chat of group, where XXX – number of social media group (chat should be permitted in this group).
• imol|XXXX - open channel, where XXX – code, returned via REST method imopenlines.network.join.

If nothing is sent, chat interface will open with the last opened dialogue.

Open history window

<script>>
    BX24.im.openHistory('dialogId');
</script>

dialogId - Dialogue ID:

• userId or chatXXX - chat, where XXX - chat ID, it can be just a digit.
• imol|XXXX - open channel, wher XXX – number of open channel session.

Call to internal number

<script>>
    BX24.im.callTo('userId[, video=true]');
</script>

dialogId - Account user ID.
video - true - video call, false - audio call. Optional parameter.

Call to telephone number

<script>>
    BX24.im.phoneTo('number');
</script>

number - Telephone number (string). Telephone number can have format: 6418736493 or (641) 873-6493.