Views: 4592
Last Modified: 10.10.2012

The user interface for a technical support wizard is simple to create. Just add the Helpdesk (with wizard) (bitrix:support.wizard) component to a page:

Click on image to enlarge

Specify the information block type and the information block containing the wizard questions (in this case, Services and Wizard, respectively). Save the page.

Now the wizard page would look like this:

Click on image to enlarge

Note: you will find the discussion of managing the techsupport tickets in the Intranet Portal Course For Beginners.

Courses developed by «Bitrix», Inc.