<p>A report can be created in the form of a graph or a diagram by the following indexes on the <b>Graphs</b> page:</p> <ul> <li>techsupport load: <p><img src="/upload/learning/20/res175/1LftP.QM9za.67r60.diagr1_sm.png" height="288" width="300"/></p> </li> <li>resolution duration: <p><img src="/upload/learning/20/res175/CCREv.CU82O.jwetR.diagr2_sm.png" height="163" width="300"/></p> </li> <li>number of messages required to solve the task: <p><img src="/upload/learning/20/res175/ISNYt.RSE4f.OuUL6.diagr3_sm.png" height="165" width="300"/></p> </li> </ul>