e-Learning
JavaScript needs to be enabled to view video!
Authorization
Remember me on this computer
Forgot your password?
Register
Select course
Bitrix Virtual Appliance
Installing Bitrix24 Self-hosted
Bitrix24 Service
Bitrix24 Self-hosted For Advanced Users
System administration
Bitrix24 Applications
Bitrix24 Bot Platform
Bitrix Framework
Bitrix24 Self-hosted For Advanced Users
Functions available in the public section
158
/
271
Course description
About the System
Managing Users
User Groups
Users
How to Restore Password for Administrator
Importing Users
Importing from a CSV File
Import from LDAP Directory
Access permissions
Access Levels
Module access
Access to content
Controlling access to files and folders
Administrator role access permissions
Using system tools
AD/LDAP
Module functions
How the module functions
Module configuration
Adding users to departments on an AD server
Registering a server
NTLM Authorization
Importing Users from LDAP Diectory
Blogs
Managing Blog Groups
Creating Employee and Workgroup Blogs
The Public Interface of Blogs
Business Processes
Types of Business Processes
Typical Business Processes
Configuring the Information Blocks to support Business Processes
Configuration for Organizational Business Processes
Using Business Processes
Business Process Designer
Visual Modeler
Business Process Templates
Setting the Template Parameters
Creating a Sequential Business Process Template
Creating a Status Driven Business Process Template
Using the Template Parameters
Export and Import
Actions
Document Processing
Approve Document
Publishing on controlled sites
Create new company
Create new contact
Create new deal
Create new lead
New Document
Add CRM event
Delete Document
Lock Document
Publish Document
Additional Information
Read document
Save History
Modify Document
Unlock Document
Revoke Document
Constructions
Wait for Event
Condition
Listening for Parallel Event
Parallel Execution
Status
While Loop
Notifications
Absence Chart
Calendar
Calendar event
User notification
Email message
Set State Name
Task
Robocall
Social Network message notification
Manager supervisor notification
Other
PHP Code
Select Employee
Log entry
Set Access Permissions
Set Variables
Terminate business process
Pause Execution
Action block
WebHook
Workgroup
My Actions
CRM
Activity
Create new company
Create new contact
Create CRM event
Create new lead
Create new deal
Create using source
Change responsible person
Change status
Waiting for deal status
Waiting for lead status
Send SMS
Send email
Schedule a call
Schedule a meeting
Get CRM data
Facebook Advertisements
Google AdWords Advertisements
Add to exceptions
Add comment
Book a resource
Cancel booking
Wait
Create CRM document
Create contact or lead
Create repeat lead
Common Lists
Creating the User Interface
Using the Lists
Currencies
Currencies
Currency exchange rates
Examples of using currencies
Document Library
General Overview
Document Library Creation Wizard
Document Operations in a Web Browser
Using the Document Library in Windows
Folder Mapping Issues in Windows
e-Learning
Basic notions
Creating lessons and tests
Creating a training course
Using chapters
Creating lessons
Creating and configuring tests
Publishing a training course
Publishing a training course
Extranet
Introduction
Intranet user vs Extranet user
Installing And Configuring The Module And The Extranet Website
Module Configuration
Access Permissions For Extranet Users
Public Employees
The Extranet Module Gadgets
Forum
Managing the Forums
Showing Forums in the Public Section
Using Forums in the Public Section
Helpdesk
Setting up your helpedesk service
Dictionaries
SLA
How to assign the ticket duty
Submitting tickets to tech support via e-mail
Functions available in the public section
Using public interface
Creating public interface
Administration interface
Techsupport Desktop
Tickets
Handling tickets
Graphs
Information Blocks
Basic notions
Typical Operations
Creating an Information Block Type
Creating an Information Block
Creating Information Block Sections
Adding the Information Block Elements
Configuring the Information Block Access Permissions
Creating Custom Fields
Extra features
Export to RSS
RSS import
Export to CSV
Import from CSV
Exporting Data to XML
Importing Data from XML
Intranet
Company Structure
Finding Users
The Staff Changes
Absence Chart
Honored Employees
Birthdays
Mail
E-mail accounts
Messages
Rules
Mail log
Example of creating a mailbox
Performance Monitor
Module Settings
Public Interface
The Module’s Control Panel Forms
Identifying Weak Points In Your Website
Troubleshooting Minor Performance Issues
Photo Gallery
Main Principles
Sample Applications
Social Network Photo Galleries
Multiple User Photo Gallery
Company Photo Gallery
Polls and surveys
Polls and surveys
Sample uses
Proactive Protection
Basic notions
Standard security level
High security level
Highest security level
Stop list
Push and Pull
Scalability
Scalability Panel
Add new server
Global Actions
Actions on the server
Roles
Load chart
VPS Orders
Search
Main Concepts
Site indexing
Morphological search
Ranking Rules
Logical operators
Document Search Setup
Adding new formats
Setting Up Web Environment with PHP Version below 5.2.6
Search of MS Office documents of earlier versions
Checking for Catdoc Installation
Installation of the Catdoc Package
Sphinx search set up
Social Network
Module Settings
Managing Group Topics
The User Profile Page
Creating a Workgroup
Technical Support
Creating a Helpdesk Wizard
The Wizard Public Interface
Telephony
Balance and Statistics
Phone Numbers
Telephony Users
SIP Phones
Examples of telephone settings
Example of softphone set up
Other Settings
VoxImplant Integration
Office PBX Set Up
Setting up FreePBX
Setting Up a Cloud hosted PBX
Web forms
Main features and functions
Managing web forms
Sample operations
Creating web forms. The simple mode
Creating web forms. The extended mode
Creating a web form template
Publishing a web form
XMPP Server
XMPP Server Setup
XMPP Server Management
XMPP Client Applications
Multiple Divisions
External data import to Activity Stream
Views: 9113
Last Modified: 10.10.2012
Chapter contents:
Using public interface
Creating public interface
Courses developed by
«Bitrix»
, Inc.
Course description
prev
Submitting tickets to tech support via e-mail
Back to top
↑
Using public interface
next