Views: 4475
Last Modified: 09.08.2024

To configure DAV protocols, go to the module settings (Settings > System Settings > Module Settings > DAV ). Specify the following field parameters at the opened module parameter settings page:

  • Exchange tab shows connection settings with Exchange server:

    • Enable synchronization for calendars, contacts and Exchange tasks via the corresponding options.
    • Enable unread messages request - enabling this option sends request to MS Exchange for unread messages notification printed in the status panel at account's public section.
    • Exchange server connection schema - allows selecting Exchange server connection protocol: HTTP or HTTPS.
    • Exchange server address - contains Exchange server address.
    • Exchange server port - contains Exchange server address.
    • Exchange server user name - contains user name.
    • Exchange server password - contains user password with access permissions for managing accounts in MS Exchange.
    • Exchange server mailbox template - contains mailbox template in MS Exchange (Example: @test.local).
    • Use login as Exchange server mailbox name - when checked, account user login will be used as mailbox name at MS Exchange server (For example: user login at the account - user, mailbox template in MS Exchange - @test.local, the final user mailbox name in MS Exchange will be user@test.local).

      Note: If synchronization fails and logs contain the following string: ERROR [SS1] Unsupported authentication method (supported: basic, digest) - enable the option Allow HTTP Digest authentication in the Main/Kernel module settings, Authentication tab.

      Attention! When option Use login as Exchange server mailbox name is disabled

      Note: with this option enabled you cannot connect E-mail tracker in CRM.


      As the result, Calendar section shows the new icon MS Exchange Calendar:

      If you do not have this icon displayed, connection with Exchange is unavailable or configured incorrectly.

    Attention! DAV module does not yet work with cloud-based Exchange (Microsoft Exchange Online) and integration with Microsoft 365 services cannot be performed.

  • Enabling calendar sync between Bitrix24 and third-party systems is performed at the DAV tab. Use the CalDAV protocol. When this option is enabled, Google calendar connect button becomes available inside user's Calendar.

    Note: You can find more details about calendars and mobile devices in the Calendar section articles at helpdesk.bitrix24.com.

  • Settings for DAV module using a proxy server are specified in the Proxy tab that lists connection parameters.


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