Bitrix24 Applications

There are two options you can use with REST API to expand Bitrix24 features: local applications and custom webhooks.

  Local applications

Local applications are best suited for UI-based solutions:

• reports;
• additional handlers to provide company specific business logic;
• solutions requiring user access management;
• chat bots and Bitrix24 instant messenger add-ons;
• additional actions for Bitrix24 workflows.

Local applications support all of the REST API features and call REST methods via the OAuth 2.0 protocol. However, they can be installed only on a specific instance of Bitrix24 and will not appear in the Applications catalog. You need to have administrative privileges to add a local application.

Learn how to create and quickly deploy a local application based solution.

  Webhooks

Webhooks feature is an ideal solution to:

• perform a one-time data export or import;
• implement simple integrations with external and private, business specific systems (ERP, time management, software and hardware monitoring systems etc.);
• automate lead and deal processing (CRM automation rule triggers and actions);

Webhooks are generally simpler to implement because they don’t require OAuth 2.0. User can add their own custom webhooks; REST API calls on these webhooks will inherit user (owner) permissions.

Learn how to create and deploy a webhook based solution.