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Add your mail account to Outlook to enable the usage of the Bitrix24 mailbox in Outlook. To enable it, click File in Outlook:

Select manual set up and click Next:

Select Internet E-mail:

Note. If you connected your own domain, select the second option and contact your administrator.

Click Next.

Indicate all the necessary settings in the next window:

Let’s consider some of them:

  • E-mail Address – indicate the address of the box to be connected.
  • Account Type – it is recommended to use IMAP:

  • Incomming mail server – for Yandex it is

    Note. If you use POP3 protocol indicate

  • Outgoing mail server – for Yandex it is
  • User Name – type the full name of your mailbox in Bitrix24.
  • Password – type the password of your Bitrix24 mailbox.

Click More settings... button and in Outgoing server bookmark indicate the parameters shown in the screenshot below:

On the Advanced bookmark indicate the ports and encrypted connection type according to the screenshot below:

Note. For a POP3 account, the following ports are indicated:
  • POP3-server: 995;
  • SMTP-server: 465.

Save the changes and click Next.

You will be notified about the mail check results:

After the successful creation of the account, the following window appears:

Now the connected mailbox is shown in Outlook:

Courses developed by «Bitrix», Inc.