Views: 3488 (Data available since 06.02.2017)
Last Modified: 10.10.2012

Placing An Order

To place an order:

  • Open the e-Orders page (Services > e-Orders> Submit An Order):
  • Click to Enlarge

  • Select here the order type (e.g. Office supplies). Fill in the order form:
    • Enter the order details – order items here;
    • Provide comments to your order if required.

Send your order by clicking Submit Order.

Note: the order form varies for different order types.

Once you have submitted your order, the form My Orders containing all of your orders will show up:

Click to Enlarge

Managing Orders

On the page My Orders you can view, edit and track your orders. Orders just placed have the status New, orders in progress – Received. The status of a successfully fulfilled order is Completed, and if an order was rejected for some reason – Refused.

All the orders in the form are grouped by type and sorted by date.

The link all requests of this type below each order group shows the orders only of the corresponding type. To show the order details, click the order name link. If the order in question is in the status New, you can modify it in the order details form. Orders in other statuses cannot be changed.

Viewing And Editing An Order

If the status of the order you want to view or edit is New, clicking the order name link opens the order edit form.

The link View switches to read-only (view) mode. To return to the order editor, click Edit. If you have amended the order in the edit form and wish to save changes, click Submit Order or Apply.

Received or Completed orders cannot be changed.

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