Views: 2850 (Data available since 06.02.2017)
Last Modified: 10.10.2012
Using The Portal Messenger
To chat with other portal users, a special messaging form exists. It includes the following functional areas:
|(1) - shows your correspondent’s name and online status. The shortcut controls:|
|- opens the user’s personal page;|
|- opens the messaging log window;|
|- fills the messaging area (2) with the today’s conversation (for example, if you close and then open the messaging window again);|
|- enables or disables sound notifications.|
|(2) - the current messaging session;|
|(3) - the message input box;|
|(4) - use this list to send the message to multiple users.|
To start messaging session with a user, find him or her on the portal and click the link Send message which is available wherever the user info box is shown. The messaging window will show up:
Type the text and click Send Message or hit Ctrl+Enter. The message will be sent and added to the messaging area:
If your chat pal is a prompt person and does not hesitate too long to reply, you will get their message right in the messaging area:
However, if you have become tired of waiting and closed the messaging form, the portal will inform you of the new message by showing a notification box on any portal page you open or refresh.
To send a message to multiple users, open the company structure list by clicking the arrow gripper on the right of the messaging window. Select the contacts by marking the checkboxes:
Type the message text and click Send Message.
Using XMPP Messaging
Rather than using the web browser based messenger, the portal users can communicate employing any conventional messenger software that has a XMPP (Jabber) support. Miranda, QIP Infium, Pidgin, Psi are few of the most known applications providing such functions.
Before you can chat with your co-workers, however, you have to configure your messenger. The following information is generally required:
- the login and password you use to log in the portal;
- the portal domain as the server address;
- the XMPP server port and the SSL option. Ask your system administrator for the correct value.
For example, the preferences in your Miranda IM options dialog may look similar to what is shown below:
Once you click OK and log in the portal server, Miranda IM will load the employees (or contacts, which is better with messenger terminology):