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Access to the site documents follows the permissions of the group to which a user belongs. A document not being available for editing indicates that a user does not have appropriate permission. Access permissions are defined by the portal administrator. Thus, if you want to edit a document but get the “access denied” message, you should consult the portal administrator.
If you want to create a document section for a department but the latter is not shown in the left menu, you have to contact the portal administrator as well.