Bitrix Site Manager

Classes

CTicket

The CTicket class is used with trouble tickets.

Methods

MethodDescription
Set Creates a new ticket, or modifies the existing one.
GetList Obtains a filtered list of techsupport tickets.
GetByID Returns information about a ticket.
GetMessageList Obtains a list of messages in one ticket.
GetMessageByID Returns information about a message.

CTicketDictionary

The CTicketDictionary class is used with the ticket dictionary.

Methods

MethodDescription
GetList Obtains a filtered list of techsupport tickets.
GetByID Obtains information about one record in the dictionary.