The CTicket class is used with trouble tickets.
Methods
Method | Description |
Set |
Creates a new ticket, or modifies the existing one.
|
GetList |
Obtains a filtered list of techsupport tickets.
|
GetByID |
Returns information about a ticket.
|
GetMessageList |
Obtains a list of messages in one ticket.
|
GetMessageByID |
Returns information about a message.
|
The CTicketDictionary class is used with the ticket dictionary.
Methods
Method | Description |
GetList |
Obtains a filtered list of techsupport tickets.
|
GetByID |
Obtains information about one record in the
dictionary.
|