Order details - Bitrix Site Manager - Content Management & Portal Solutions

Button	Description
Orders	Opens the list of orders.
Edit order	Opens a form in which you can edit the order.
Print order	Opens a form allowing to get the printed order documents.
Delete order	Deletes the current order.

The full information about a certain order is displayed in the detailed order review form.

This tab contains the main order parameters.

Field	Description
Order ID (the date when the order was placed)
Last modification date	The date the order was last edited or modified in any other way.
Order site	The site on which the order was placed.
Current status	The order status. The following statuses are available: Accepted; In progress; Shipped; Delivered.
Order amount	Total order amount to be paid (includes taxes, delivery and so on).
Cancelled	Indicates whether the order was cancelled or not.
User account
User	The real customer name.
User login	The registered name of the customer
User e-mail	The e-mail address of the customer.
Order parameters
Payer type	The payer type. One of the types registered in the system (physical body, legal entity, etc.)
Package
Package	A package chosen by the customer when ordering.
Delivery address
E-Mail	The e-mail address of the order recipient.
Location	The name of the location to which the order will be delivered.
Zip	Zip.
Postal code, address (without a city)	The order delivery address.
Contact person	The person who is to receive the order.
Customer comments	Additional information provided by the customer when ordering.
Payment
Payment system	Payment system used for paying the order.
Paid	The payment status.
Delivery service
Delivery service	The name of the registered delivery service.
Delivery permitted	Status indicating the order can be delivered; the person who permitted the delivery.
Comment
Comment	Comment provided by the e-Store staff.

This tab shows the order contents.

Field	Description
Name	The name of the product.
Properties	Product properties to be passed to the order (ID, colour, size etc.).
Price type	Type of the price by which the customer buys the product.
Quantity	Number of product items.
Price	Total price of this order entry.
Discount	Total amount of discounts applied.
Tax	Total amount of taxes.
Delivery	Cost of delivery of this order.
Total	Total order amount.

This tab displays the flow of the client's fund in the context of the current order.

Field	Description
Date	The date and time the transaction was performed.
User	The ID, first and last names of the user who carried out the transaction.
Amount	The transaction amount. Negative values (with "-") means debiting funds from the client's account. Positive values (with "+") means placing funds to the client's account.
Description	Standard description of the transaction.
Comment	Any comment posted.

In the detailed order review form, you can can perform the following actions.

Operation	Action
Cancel or restore the order	Use the Change status link beside the Canceled field.
Pay or cancel the payment	Use the Change status link beside the Paid field.
Confirm or cancel the delivery permission	Use the Change status link beside the Delivery allowed field.
Change the order status	Use the Change status link beside the Current order status field.
Add comments to the order	Use the Add comment link beside the Comment field. This can be any text describing the order flow, which will available only for the e-Store staff.