Bitrix24 Self-hosted administration

The module VoxImplant Integration (voximplant) permits making incoming and outgoing calls on your Bitrix24.

The module VoxImplant Integration is used as a base for all types of telephony. It is necessary both when using VoxImplant telephony and when using PBX because it converts the telephone signal into a WebRTC format that is understandable to browsers. VoxImplant services are used in the module’s operation.

The module is installed similarly to other installations that come with the Bitrix24 box version on the page Control Panel > Settings > System settings > Modules. Module versions of Kernel (main), Intranet (intranet), Push & Pull (pull) modules with active queue server, and Instant Messenger (im) are verified during installation.

The portal address must be entered during the installation:

Module Set Up

Debugging mode can be turned on in the setting form of the module in the Administrative part:

Once this mode is turned on, the file /modules/voximplant.log will record all of the events associated with module operation into a log. The following error is critical for the settings:

2014.09.14 10:31:48
PORTAL GET INCOMING CONFIG
Array
(
[ERROR] => Config is`t found for number: 9003
)

This error occurs due to the inconsistency of the number to which a portal query is made and the number to which the SIP connector module responds. In the aforementioned example, this number is 9003. In this case, it is recommended that the number shown in this error be entered in the field Phone number in the Outgoing calls block of the SIP PBX settings.